All Military, Law Enforcement, and First Responders Get 10% Off. Contact Us to Learn More

All Military, Law Enforcement, and First Responders Get 10% Off. Contact Us to Learn More

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Returns and Cancellation Policy

Returns and Cancellation Policy

At Freedom Metal Design, we want you to love your metal décor!

We are committed to delivering the highest quality pieces in the USA. We back our items with a 100% money-back guarantee for any shipping damage or product defects. If for any reason you’re not satisfied with your item, simply contact us at (208) 739-1727, and we’ll do our best to make it right.

*Please note that customized items cannot be returned or exchanged unless they are damaged or defective. We also don’t accept cancellations once a final proof has been approved and the first cut has been made. Please see our FAQ page on how you can change your order for more information.

Returns can be sent to:

Freedom Metal Design
5975 Hwy 30 S
New Plymouth, Idaho 83655

All customers are responsible for shipping costs to and from delivery locations for any returned item. If you have any questions about our return policy, contact us by filling out our online form or send us an email at [email protected].

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For questions about our products, custom ordering or support, contact us today!

Freedom Metal Design, LLC. All Rights Reserved.